TOOINS X1 E Scooter

Dominate your daily commute with 1200W of peak power and aerospace-grade durability.

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Aerospace-Grade Build

Aerospace-Grade Build

Premium 7075 aluminum alloy for lightweight durability.

Crafted from high-strength 7075 aluminum alloy, the frame offers exceptional structural stability and wear resistance. This aerospace-grade construction keeps the scooter lightweight and easy to handle without sacrificing durability.

Reliable 1200W Power System

Reliable 1200W Power System

High-torque motor combined with UL-certified safety

Powered by a 1200W peak motor and a 528Wh battery, the X1 delivers smooth acceleration and a practical range:

  • At 9.3mph, it covers up to 34 miles.
  • At 15.5mph, it offers a range of up to 21.7 miles.

The electrical system is UL2272-certified, ensuring safe operation and reliable charging in 6–8 hours.

All-Terrain Stability

All-Terrain Stability

High load capacity and strong climbing performance.

Supporting riders up to 330 lbs, this scooter reaches speeds of 25 MPH and easily tackles 15% inclines. It is designed to perform confidently on city streets, slopes, and uneven surfaces across various temperatures.

Comfort & Control

Comfort & Control

Superior grip and visibility for safer riding.

Front and rear disc brakes paired with 10-inch anti-slip tires provide excellent stopping power and stability on mixed terrain. Integrated turn signals and side lighting ensure you remain visible in low-light conditions, while the folding design makes storage simple.

RIDE, FOLD, AND GO ANYWHERE

RIDE, FOLD, AND GO ANYWHERE

3-Second Folding Mechanism | Backed by a 12-Month Warranty

Designed for the modern lifestyle, the TOOINS X1 features a quick-folding mechanism that makes it easy to stow in the trunk of your car or store in a corner of your office. It’s the perfect last-mile solution. Plus, our dedicated support team and a comprehensive 12-month warranty mean we’ve got your back long after your purchase.

Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store
Tooins Official Store

TOOINS X1 Electric Scooter Installation Guide

Frequently Asked Questions (FAQs)

Specifications
X-SERIES ELITE PERFORMANCE

TOOINS X1

Power & Propulsion
Peak Power Output 1200W600W RATED High-Speed Motor
Max Velocity 24.9 mph (40 km/h)
Drive Mode Electric / Power Assist Dual Mode
Controller Type Standard Precision Controller
Energy & Endurance
Extended Range 34 MilesOptimized @ 9.3 mph (15 km/h)
Standard Range 21.7 Miles (35 km)
Battery Specs 48V 11Ah Lithium Battery
Charging System 6–8 Hours (54.6V 2A)
Removable Support Integrated (Not Supported)
Build & Engineering
Frame Material 7075 Forged Aluminum Alloy
Suspension Front & Rear Dual Shock Absorbers
Tires & Wheels 10" Pneumatic / Aluminum Spoke Hubs
Safety Braking Front & Rear Disc Brakes
Folding System Quick-Fold Mechanism Supported
Protection Plastic Fenders (Front x1, Rear x1)
Electronics & Safety
Display Unit Integrated LED Display
Lighting System Front & Rear Lights + Turn Signals
USB Charging None
Storage/Seat Rear Passenger Seat Included
Capacity & Logistics
Max Load Capacity 330 lbs (150 kg)
Net Weight 55 lbs (25 kg)
Gross Weight 61.7 lbs (28 kg)
Rider Height Rec. 5'2" – 6'3" (158cm - 190cm)
Packing Size 47.2" x 10.4" x 20.7"

Up to 4 Years of Protection

Ride with greater confidence knowing that TOOINS support is there when you need it.

With eligible TOOINS products, you can enjoy:

  • Up to 4 years of total protection
  • Free eligible replacement parts for approved manufacturer-warranty claims
  • Direct after-sales support from the TOOINS team
  • Optional extended protection for longer-term peace of mind
  • Help identifying the correct replacement parts, even for normal wear items

Easy Support When You Need It

If something goes wrong, simply contact support@tooins.net with:

  • Your order number
  • Product model and serial number
  • A brief description of the issue
  • Clear photos or a short video, when helpful

Our support team will review the issue, help identify the cause, and guide you toward the appropriate solution.

TOOINS Manufacturer Warranty Coverage

The included 1-year manufacturer warranty may cover eligible functional components, including:

  • Motor
  • Battery
  • Controller
  • Charger
  • Front light
  • Rear light & brake light
  • Mechanical brake
  • Throttle

For approved manufacturer-warranty claims, eligible replacement parts are provided free of charge.

Wear Parts & Replacement Support

Tires, foot pads, fenders, paint finishes, decorative parts, and other items subject to normal wear are generally not covered by the TOOINS manufacturer warranty.

Even when an item is not covered, our support team can still help you identify and find the correct replacement part.

Choose the Protection That Fits You

Eligible TOOINS products include a 1-year manufacturer warranty, with optional 1-, 2-, or 3-year Xcottons extended protection plans available.

  • 1-Year TOOINS Manufacturer Warranty
    Included with eligible products.
  • + 1-Year Extended Protection
    Up to 2 years of total protection.
  • + 2-Year Extended Protection
    Up to 3 years of total protection.
  • + 3-Year Extended Protection
    Up to 4 years of total protection.

Xcottons extended protection is offered in partnership with AIG, giving eligible customers the option for added protection beyond the TOOINS manufacturer warranty.

Protection options are available on eligible products and orders. Extended protection is optional and subject to the coverage, exclusions, availability, and claim terms shown with the Xcottons plan at purchase. TOOINS manufacturer warranty coverage excludes normal wear, misuse, accidents, unauthorized modifications or repairs, and other non-manufacturing-related damage.

Shipping Locations

We currently ship to Continental US addresses only. We do not offer international shipping, and we cannot deliver to PO Boxes or APO/FPO addresses due to battery safety regulations.

Shipping Information

  • Country: USA

  • Estimated Delivery: 3–5 Business Days

  • Carrier: DHL / FedEx / UPS

Delivery Timeline

All Tooins scooters and large accessories are shipped via Ground Delivery due to battery restrictions.

Note: Free shipping applies to standard orders. Certain promotional items or special campaigns may be subject to shipping fees.

Accessories Shipping

  • Cost: Accessories ship for Free.

  • Delivery Time: Typically 4–21 business days.

  • Split Shipments: Items such as helmets, seats, or extra gear may ship separately from different warehouses. Do not be alarmed if your accessories arrive at a different time than your scooter.

Order Processing & Delays

We aim to process and ship in-stock items within 1 business day. Please note that delays may occur due to:

  • Extreme weather or natural events.

  • High-volume periods (Holidays, Black Friday, etc.).

  • Carriers experiencing internal delays.

  • Holiday Schedule: Shipping will be paused during public holidays; normal service will resume the next business day.

Order Tracking

  1. Order Confirmation: Sent immediately after purchase.

  2. Shipping Confirmation: Sent once the package leaves our warehouse (includes carrier and tracking number).

  3. Activation: It may take 1–2 business days for the tracking number to become active on the carrier’s website.

Damaged Items in Transit

If your order arrives damaged, you must act quickly to ensure a successful claim:

  1. Email us at support@tooins.net within 3 business days of delivery.

  2. Provide clear photos and/or video of the damaged product and the outer box.

  3. Keep all original packaging. Carriers will not honor claims without the original box.

Shipping FAQs

Can I change my shipping address?

Yes, but only before the order has been processed for shipping. Once a tracking number has been generated or the item has left our facility, we cannot change the destination. Tooins is not responsible for losses due to incorrect addresses provided by the customer.

What if my package is lost or marked "Delivered" but I didn't receive it?

Please check your porch, garage, and with neighbors first. If the package is still missing:

  • Contact support@tooins.net within 3 business days.

  • We will assist in opening an investigation with the carrier.

  • Note: Claims filed after 3 business days may be rejected by the carrier.

Order Cancellation & Refund Policy

Cancellation:

  • Before Shipping: If you cancel your order before it has been shipped, no fees will be charged. Please contact us immediately if you need to cancel.

  • After Shipping: Once the product has left our warehouse, the order can no longer be cancelled. It must be treated as a return (see "Non-Quality Returns" below).

Refunds:

  • Processing Time: Approved refunds are processed within 2–3 business days.

  • Method: Refunds are issued to the original payment method by default. In special circumstances, an alternative method may be negotiated.

Electric Scooter Return Policy

1. Return Conditions

  • 1.1 Proof of Purchase: A valid invoice or order confirmation email is required.

  • 1.2 Return Period: Requests must be submitted within 14 days of delivery. Late requests will not be accepted.

  • 1.3 Product Condition: To be eligible for a return, the scooter must:

    • Be in its original condition.

    • Have zero outdoor mileage. Only indoor power-on inspections or hand-pushed testing are allowed. Outdoor riding is strictly prohibited for returns.

    • Include all original accessories, manuals, packaging, and labels intact.

2. Return Shipping Costs

  • Quality Issues: If the product has manufacturing defects or transit damage, we provide a free return or repair. We cover all shipping costs.

  • Non-Quality Returns: For all other reasons (e.g., change of mind, "not as expected"), the customer is responsible for the shipping costs. Applicable round-trip shipping costs will be deducted from your refund. Please contact our support team for the applicable costs before arranging a return.

3. Non-Returnable Situations

Returns will be rejected if:

  • The product shows signs of wear, outdoor use, or damage affecting resale.

  • Original accessories, manuals, or packaging are missing.

  • The product was customized to your specific requirements.

  • Damage was caused by improper use, modification, or negligence.

4. Return Process

  1. Request: Contact us via our website or email with your proof of purchase and reason for return.

  2. Approval: Our team will review your request within 2 business days.

  3. RMA Label: Once approved, we will provide a return shipping label (RMA). Do not send products back without our official label or prior confirmation; unauthorized returns will be refused.

  4. Shipment: Pack all items securely and ship to the designated address below.

5. Return Address

Recipient: Jett + JC + 1145083

Address: 5631 Ferguson Dr, Rear Dock 18

City/State/ZIP: Commerce, CA 90022

Phone: 626-988-3268

⚠️ Note: Returns sent without an official label will be refused.

6. Refund Timeline

Refunds are issued within 3–15 business days after the returned product is received and passes inspection.

Parts (Accessories) Return Policy

  • No Returns: Individual parts and accessories are non-returnable.

  • Damaged/Missing Items: If an accessory is missing, damaged upon arrival, or not delivered, contact customer service immediately for a free replacement.

  • Core Components: For issues with key parts (motor, controller, etc.) within 7 days of delivery, we provide a free replacement of the faulty component.

  • 5 stars: 80 (75%)
  • 4 stars: 23 (22%)
  • 3 stars: 3 (3%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
D
Daniel Kim
Seat is adjustable!

I’m 6’1” and my wife is 5’4”, we both find it comfortable to ride with the seat. Very versatile.

T
Tyler Durden
Looks cool

Love the matte finish. Very sleek.

J
Jennifer S.
Customer service was helpful

Had a question about the warranty and they replied within 4 hours. Great to know they actually answer their emails.

J
Jason Flores
Total winner

Just get it. The 600W motor is plenty of power. 🛴💨

D
Daniel Park
Tooins nailed it

Really happy with the X1. Quality is top notch. 🔥

T
Taylor S.
So worth it

Was going to buy a Ninebot but this had better specs for less money. Used the first order discount for under $500 and zero regrets! 😍

A
Alex Rivera
Powerful motor

600W is plenty for city riding. Picks up fast.

B
Brian K.
Best $500 I've spent

Used the first order discount. I’ve put 200 miles on it already and it’s holding up great. No rattling yet.

T
Tom Baker
A bit heavy

Sturdy but heavy to carry up stairs. Just FYI.

&
"Big Mike"
Finally a scooter for big guys

Most scooters struggle with my 280lb frame, but this handles 330lbs easily. No more slowing down to a crawl on 15% inclines!

M
Marcus Thorne
Solid build, feels premium

I was skeptical about the "aerospace aluminum" claim, but this thing is sturdy. No wobbles at high speed. The 600W motor pulls my 210lb frame up hills without much struggle. Very impressed so far.

T
Tom Hollander
Instruction manual

Manual was okay but setup was easy anyway.

J
Jason Statham
Reliable everyday rider

I've put 300km on it in the first month. No issues. The motor hasn't lost any punch and the battery life is consistent.

G
Gary M.
Seat is a plus

My knees thank you for the seat option! 😂

C
Chloe Zhang
Love the lights

The side lighting makes me feel so much safer riding home from work at night. People actually see me now! ✨

C
Chris Walters
Absolute Beast

I weigh 240lbs and it still hits top speed easily. The disc brakes are sharp and responsive. Safety first! 🛑

E
Elena Gomez
Visibility is top tier

The integrated turn signals are a lifesaver. I feel much safer riding home after my night shift. Cars actually see me when I'm turning.

L
Leo Vance
Display is bright

Even in direct sunlight, I can see my speed and battery life clearly. The display design is very modern.

M
Mike D.
Just buy it

If you're looking for a balance of power, range, and price, this is it. Best purchase of 2026 so far.

L
Lisa Wong
Wait was worth it

Took a week to get here but I love it.

D
Derek Watts
Display is bright even in sun

Usually, you can't see the LCD in direct sunlight, but this one is clear. Shows speed and battery life perfectly.

B
Big Steve
Seat is comfy

I’m 220lbs and the seat holds up well.

G
Greg Moore
Strong Motor

It handles the 15% grade hill near my house like a champ. I'm impressed by the torque on this 48V system.

B
Brian H.
Decent range

Does exactly what the description says. No complaints.

R
Ryan 'The Raven'
Top speed is legit

I hit 26mph on a slight downhill, usually stays right at 24-25mph. It’s plenty fast—actually a bit scary if you aren't used to it! Wear a helmet!

M
Megan Fox
Perfect Last-Mile Solution

It fits perfectly in the trunk of my Corolla. The 3-second fold is actually 3 seconds. Super convenient for my commute from the train station.

B
Brian Cho
Perfect for the 'last mile'

I keep this in my trunk and use it to get from the parking garage to my office. It folds down small enough for my compact car.

S
Sam Wilson
Quick delivery

Ordered on Tuesday, arrived on Friday. Packaging was excellent and no scratches on the frame.

C
Chris P.
Solid daily driver

I use it every single day for work. Rain or shine (though I try to avoid heavy rain). It’s been reliable for 3 months.

A
Alicia Keyser
Exceeded expectations

I didn't expect much for this price, but it's a powerhouse. The acceleration is smooth and the frame feels like it will last for years.

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